Frequently Asked Questions

How does the membership work?

Membership is for one regular massage a month, with a choice of deep tissue, sports, remedial, pregnancy and post-natal massage.

Direct debit payments are taken 1st day of each month. If a massage is not used in a month it can be rolled over to the following month.

How do I join?

Online, over the phone and in the clinic. All you require are your bank details to set up the direct debit.

Do I have to be a member to receive a massage at the clinic?

No, we offer prices for non-members, but our membership provides a reasonable price with more variety for people that would like regular massages.

When joining online does my membership begin on the day I sign up online?

You can have your membership start on the same day or choose the day you would like it to start.

What if I join online, complete my Direct Debit and then choose not to continue my membership?

Membership can be cancelled within one month for any reason.

Can I join as a joint member with a friend or relative?

No, the membership is a single membership for one person you can share or gift a massage 3x per year to relative, family or friend.

How do members book their massage treatments after paying their direct debit?

You can book online on the website booking system on the phone, face to face and by email.

Can I cancel my membership?

You can cancel any time within the year at the end of every month, for any reason.

Is my membership transferable?

It is non-transferable to any other person.